I have had several orders/items cancelled throughout the years I've been shopping with them. But recently every single order I make has had multiple items, and even entire orders cancelled. Idk what the problem is, but this is rarely an issue with any other retailer I frequent. It's very disappointing. I spend ALOT of money with them and you'd think they'd use some of it to improve their systems. User's recommendation: Be prepared to not get the what you order and if it's something you really need have a backup plan.