I live in an apartment building of 39 units. We share a transformer with a two unit household. Three times in the past month, that transformer's fuse has been tripped by strong winds or storms. A lineman once told me it's about a five minute fix. One time, we were left without power for three days. That particular outage happened around 5:30 pm. I remember because they restored power to the rest of the block at or around 9pm that night. It took over 24 hours to even get an actual lineman to come check our transformer. He was the one who told me about the reset. He also mentioned that he'd need to get a tree crew out but wasn't sure how long that would be. Well, within a few hours the tree crew showed up. Had no idea where there were supposed to go but they appeared. I go to see what they cut, just enough to get at the transformer. Still so many branches intertwined within wires. Another 24+ hours goes by, Ameren finally restores our power. Next storm comes through, first strong gust of wind trips the transformer. Dare I say the tree branches still cuddling the electric wires caused the transformer to trip. 6 hours go by and our power is restored. Next day, I see they cut a little more of the trees but still not quite all growing into the wires. I spoke to one of my buildings staff, they said "Ameren says the building is drawing too much power…" is is that or the tree? Either way, I'm pretty sure we pay for that power. If its too much for that transformer, then ameren needs to upgrade the transformer. That three day outage cost us at least $11000 in food. Amerens response when asked if they would reimburse any of us? "Ameren is not responsible for food lose due to storm outages." As far as I'm concerned, if Ameren is aware that this transformer can't handle our buildings load but doesn't want to do anything about it, then our outages are due to Ameren and they should be responsible for at least upgrading the transformer…