It was you discontinuing the ensure Hair conditioner I love that conditioner and for you to discontinue it is just messed up I don't like any of the other conditioners They mess with my hair the ensure doesn't mess with my hair. I also love the grapefruit that is in the ensure it makes my hair smell like grapefruit I like it. I have been using nexus hair products for years. So you need to bring back the ensure conditioner. Thankyou christy Hartwilliams