I went on to get some help with my printer. I really don't know if the printer is working like it should since I don't want to just print anything because the cost of the link it high. My computer is working until I go and open my account and the 5 dots keep going around and around. I get tied hanging on for service. A lot of times I have trouble understanding what they are saying and I have to keep on asking them. I also don't like when they say we will have to put you to another person. I am not sure if I am going to continue my service when my year comes up. I now need to call again and have them fix this problem. I find that the service is going down and the prices are going up.