I have American Home Shield and they recommended this company to me to replace an air handler on 04/06/2021. On 9 April, they ripped out the old air handler and replaced it with a so called new one. So then about 34 days later, I received a call from my tenant stating that my ceiling in my rental house started leaking right where the air handler was installed, leaking on my $10,000 hard wood floors. I went over and saw the leaks and had the tenant mop up the water using towels. I then called AHS and they said to call the manufacture for a warranty - don't know what that has to do with the air handler not being installed correctly. Called A-US Air Conditioning and the guy who answered the phone hung up on me 3 times. No one will take responsibility so I am left holding the bag. Probably will pursue some legal action after I get an answer back as wwho I have filed a complaint with the Texas Department of Licensing and Regulation. Be aware people - now I still have a leaking ceiling and a badly installed air handler. Will be filing with the BBB too. Not to mention how rude the guy was. Want a supervisor to call me. They have my information. Authorization Number 825KTML dated 4/9/21 - you should be able to find my information- Ms. Mary Tyler. lTBemy my User's recommendation: Check and recheck who is being sent to do work in your house (look at reviews) , this was one of my rental properties that the tenant did not check on the pan after installation.