29 Jun, 2021 → by ClaimboUser951109
complete subscription on wrong web site
3
Hello, on April 6, 2021 I asked for help concerning my Complete Subscription on the wrong Web Site. On April 13, 2021 I received the following support ticket #[protected] that I answered indicating the problem. On April 16, 2021 I received the response to my email where I was told being forwarded to the relevant department. On May 25, 2021 the MH Billing Department wrote to be able to move the subscription to the correct Web Site asking to confirm the correct Web Site which I confirmed immediately offering, in the meantime, one month of free access. Since then never heard again of MH Billing department. Did send another three emails asking for support in this case - no reply. Last sent email was on June 21, 2021 - no reply.