30 Jul, 2020 → by ClaimboUser898735
Complaint on Safeguard Van lines in Clifton NJ, who did move for me
1
Safeguard was a day late for my pickup and almost a day late for delivery! Safeguard showed up with a smaller truck at 930 pm on 6/29/20, did not start to load until 11 pm, then jacked up the original price 3 times more and demanded cash for the stairs and to wrap the TV. The foreman then tells me to tip his guys well, so my items can get to me safely, can you say extortion? How this company can still legally operate is a miracle, since its literally criminal business antics! The communication between the manager Vanessa and customer was awful, as you are basically ignored! When my TV arrived that I paid extra to have wrapped it was smashed, the antique furniture was damaged, and a deliberate deep cigarette burn was on the arm of the couch! I guess the $445 cash was not good enough for tip! The bill went from $1471 to $4912, then I had to spend another $1200 for a UHAUL box since Safeguard never had enough room! Hopefully the Attorney General will shut this and other moving scam companies down for good! User's recommendation: Beware and do not give Safeguard Van lines a penny of your $.