I went to change my oil at seat auto center at Fresno city And my appointment show the oil I want to my car and I did sign the paperwork for that After they ask me to pay for full synthetic oil without saying any thing before about that And the supervisor who was helping me actually and insist that my appointment online show full synthetic oil He was laying until I open my email to show him the oil I chose and screen shot for the appointment online with the name of the oil because I know they always have problems And after he pointed to me to not come here again I would like to open report and following this case please.