Company unresponsive to request for purchasing a replacement part.

/ 4 reviews

1 Mar, 2021 → by ClaimboUser256459

I entered a ticket number to order a replacement part for my fireplace, which was purchased from Costco. They closed out the ticket but didn't send the part or tell me what else I needed to do to get it shipped. Ticket # 645832 User's recommendation: Check out all the online reviews about bad after sale support from this company.

Appliances and Electronics

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Twin Star International - Other Reviews

》 STILL CAN”T GET IT RIGHT!!!

》 I want resolution

》 Paid for part….NO PART ” ON back order”

》 Company unresponsive to request for purchasing a replacement part.

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