I had problems with AVG. I goggled the support number for them. I thought I was speaking with an AVG Tech. The man had an Indian accent. I explained to him my problems with my computer. He convinced me to let him access my computer. I was on AVG premium support. I noticed when I logged in after the work. I was on the regular. They removed my AVG and downgraded me to regular. It got even worse from there. Every Day they would call me and threaten me leaving voice mails if I didn't call them, and pay the 200 dollars for work they didn't do. They would report me to FBI, they also said they would contact this woman who I haven't spoken to in years. She on my Time Warner Cable account Bill, so they HAD to scan my emails. They said her first and last name. I reported them to FTC, I told them that. I asked them to STOP calling me. I explained leaving voice mails that threatening me was illegal. I could sue them with my lawyer. They said "Oh our lawyer will contact you in 24 hours. I said "No, I don't want your lawyer or you to ever call me again." They kept calling, saying my PC would be black listed. Trying use strong arm ways. I finally changed my number. They didn't do a *** thing to fix my PC. Actually stole my AVG product code. I'm pretty sure they illegally went through my emails. This company claims be based in US. Every person I talked to from them had a strong Indian accent. They claim to work for company's they don't. I had to google their number to find out which company they actually worked for.