3 Sep, 2019 → by ClaimboUser889701
company policies
1
Last year I tried used PayPal for at HSN. For some reason it was not accepted as payment. Anyway, I also closed my Paypal account before removing it from the HSN website. HSN will not remove the Paypal payment option from my HSN account. They told me only Paypal can remove it! So I opened a new Paypal account (has been open one year since this writing) and asked them to remove PayPal from HSN. Since it was a new Paypal account they have no record of it. The rep from Paypal was puzzled at why HSN would need them to remove it anyway. Just delete it he said! So I put my credit card at the HSN and it kept trying to use the PayPal account. I called HSN customer service and said she couldn't see my credit card number from her side! Say what?? I had to give her the number over the phone. I thought everything was "peachy" finally, and...HSN wouldn't put my apartment number in the payment/delivery address! Is my postmaster supposed to go through all the names in my building to see where the notice for package is supposed to go??! Especially, if its someone new covering for him! Ok I said to myself, this is not worth it! I deleted the items in my shopping basket and went to Amazon.com where everything works perfectly at check out!