Had a account checking and savings... SERVICE WAS ***!!! paid off my car early they charged me for paying it off early. Thought there was no fees for paying off a car early. Also the security guard 1604 & Culebra Rd location...before even getting to the lady I needed who pointed at me I walked up to the guy at the counter and said needed to close out account, what a a****-h****** he was. Came up to me and told me that I needed to wait to be called even after the lady pointed straight at my face and told me to come. He needs to be securing the bank instead of getting his big brown nose where it didn't belong. With that being said I'm so happy I paid everything off and done with FIRSTMARK CREDIT UNION. I had some issues with another location here in south Texas, but that Culebra Rd. and 1604 location toped it... what a ***. I thought I was a great bank, but turns out they screwed my family members as well. I'm so happy to throw them out the door now. They been the worst Credit Union ever!