I have been a Bell customer for a number of years. I am staying on with internet service. On May 25th, I called to cancel my phone line and TV service effective June 23rd, 2021. The initial reason simply was that I no longer wanted to end the cycle of calling loyalty looking for discounts in inventory to get a more decent overall bill. Such discounts always expired resulting in much higher bills, so I decided to end this cycle. An hour or so after the call, the phone stopped working. The next day, the TV service stopped working. I called support on May 26th. They said they could not restore the phone service, transferred me to loyalty who said they could not help, then transferred me back to support. Support scheduled a technician to be at my house on May 27th to restore the phone service. The technician never came. On May 27th, I called support once more after the TV service stopped working. They said the could not help me, transferred me to billing who said they could not help me. They wanted to transfer me back to support and then I asked for an immediate phone and TV cancellation which should result in no longer being billed for phone and TV. I was unimpressed with the lack of effective help and am wondering whether Bell dealt with the initial cancellation request for June 23rd in an honest manner.