3 Jan, 2018 → by ClaimboUser649648
Cold night…cold heart
This is by far the worse customer service I ever experienced in my whole entire life. So the night of Jan 2, 2018 my car ran out of fuel just off of the Sheridan expressway exit. Its the dead of winter now, I figured I will walk to the nearest gas station which is on 1441 Westchester Ave in the Bronx and pay some money to pump gasoline into my gas container. Except when I got there, the attendant was an evil cold hearted angry man. I told him “my car is stuck, I need help. Please can you just let me pump my gas.” He refused, for a moment he did not even look my way. I had to bang on his door to get his attention. As I am freezing outside, he actually states “I don’t care, I’m closed”. Mind you it says they close at 12am, it was atleast 11:45pm and he still refused to offer me an services or help. He even treated me and the guys I was with a bat because we were cursing him out. Humanity is lost if this is how businesses that are supposed to be in the service of customer satisfaction are being conducted. If I could give him a negative star rating I would. I would never ever ever get gas from Citgo. Then I had to walk like a mile in the dead of Winter to the next gas station because this man refused to take my money. A little kindness goes a major long way.