10 Sep, 2021 → by ClaimboUser770020
ClassPass took $650 of my money without me knowing
1
Found out today that I have been getting charged $59 a month since last October. I haven't been to a single class since COVID began. The last communication I received from Class Pass was confirmation that my account was frozen until I was ready to start back. They did not let me know when they started charging me again, not even a ‘thank you, we received your payment' email. $650 in payment I made for a service I did not use. I hope they have some empathy and can do the right thing to resolve this.