19 May, 2021 → by ClaimboUser960998
Claims Payment, Vehicle Repair, Parts replacement

1

Client had accident in August 2019. It was Sandblasting & Side Door claim. The Panelbeater MOTORWORX did not repair vehicle; Parts where never ordered or replaced! The Panelbeater forged clients signature to get vehicle signed off and get paid byMomentum Claims Department. Claims Department paid the Panelbeater without Assessor confirming vehicle repairs are up to standard. PB then decided to use same vehicle to transport their own Equipment illegally and damaged vehicle even further! Police was informed of misuse of vehicle. Then PB (Motorworx) went bankrupt and closed their doors. Because vehicle was never fixed up to Assessors and client standard, Momentum Claims Department requested Quote from well established PB. Now Momentum Claims decided to rather pay Cash In lieu and only replace other items, which should have been replaced by first PB Motorworx. Now client is unhappy with Repairs, because Momentum Claims is not adhering to their first agreement - repairing and replacing damaged parts from original Claim and also damages incurred by illegal use of Motorworx PB!
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