7 Jul, 2019 → by ClaimboUser517853
check in and odor in bathroom
2
I traveled on the Norwegian Sun starting on June 24th. Along with many people I was forced to stand outside in the hot sun for 2 1/2 hours before checking in due to computer issues. It was the worst experience I have ever encountered and I have been on 5 previous cruises with other cruise lines and have never been treated in such an outrageous way. My ankles started to swell, I experienced dizzyness and nausea. We were offered no explanation as to why we could not check in while we stood and waited in the hot sun. It was a horrible way to start a vacation. Many people were elderly along with many young children. Hours later when I checked into my room, the shower curtain had a unclean, musty smell. I will never travel on a Norwegian ship again. I am very dissatisfied and will tell everyone I know not to travel with Norwegian. My vacation was ruined. Marianne Reeser & Robert Simon