1 Jan, 2018 → by ClaimboUser315441
charging me after I canceled my account
*SOLVED

2

I notified Peoplepc in the last week of Sep 09 by the customer service chat feature and also by phone that I was moving my the end of the month and not to bill me because I am canceling their service. They kept billing me for another 3 months and now my bank account is over drawn and also closed. I owe the bank for an overdraft $35 for each overdraft. They say my service with them was inactive since Jan 1, 2002. I canceled in Sep 09!!! They argued with me that I did not cancel my account and I said I refuse to pay it... the problem has not been resolved. I don't have a job so now what do I do? My bill states that they were overcharging me also. Instead of $4.97, they starting charging me $9.95. This also happened in the 3rd month I was using their service even though I called them to say I was not upgrading nor using their CD. In the months I was using them, they kept jacking up my bill and arguing with them and the bank. On the bill you can see where the total hours used was .oo. I even told then that I had 2 witnesses who were standing right in my room when I was canceling.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of EarthLink / Windstream Services you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.