20 Feb, 2021 → by ClaimboUser16825
Charges on my visa card
1
I was a guest at Tropicana Laughlin on a free offer of a midweek special of up to 4 nights. I stayed 2 nights, Feb. 9 & 10, 2021. I also received a gift. I was told when I made reservations, no resort fees or taxes would be charged for this offer. When I registered, they charged $60 for room damage which must have been removed at checkout. When I checked out, the man at the desk said "all set, complimentary room" no receipt was given. Now 10 days later there is a charge on my Visa for $38.26, why & what for? I am very disappointed as I thought this room, etc. was a way to show Caesars cardholders their appreciation. I have been a member for many years, Dates: Feb 9th & 10th 2021 Tropicana, Laughlin Room 830 Confirmation # 44AX4 Promotion # TLAGCC4N7