I 've inquired three times about a mischarge to my account. I canceled membership and was given an " opportunity" for a lifetime membership at reduced rate. I explained, when asked why I chose to close the account, that I had opted to recieve emails outside of the program itself. Assuming they would be related to health and good diet i found instead that they were tacky, sometimes political in nature, scam -like. I really want nothing more to do with this company. And I want my money back. Charged 4 days after I canceled.