This circus was started in late January, 2018. They aren't nearly close to resolving the problem: Ordered a trial size for skin serum for $4.97. Bank account was charged $4.97. I thought what I got in the mail was the trial size, it was so small. There was no mention of canceling within 2 weeks but they charged my account $89.00 and in 30 days another $94.00! (I spoke with them many times. I was passed to 3 people each call, each of them asked me to repeat my address. Then I had to wait for them to call me back.) They never sent me a trial size. There was nothing in the box, no return address, just a small piece of brown paper. They sent the full size in that box without even a trial of a few days. I have heard elsewhere that they keep charging you even if you call to cancel AND if you cancel your bank card. You have to get them to send you a "cancellation" email. They did send me send one but I still had to cancel my bank card. I put in a complaint to the BBB and then a check came in the mail for what they deducted from my account ($184.00). So, I was happy but I put it in the bank and IT BOUNCED!!! I called them and told them passing bad checks is a felony. They said this, "I've never heard of one of our checks bouncing." Sure, right. One CSR said I was lying about the bounced check. Then they said I would have to wait 5 business days for someone to call me back to discuss the bounced check. Does that sound like they are worried about passing a bad check? Well, I'm going to the Federal Trade Commission because they lied on the website and because they passed a bad check. I went back to the website to see if it said they would send it monthly if you didn't cancel within two weeks. The first page was the same, the second page was for a different product all together and DID say it was automatic and cancel within 2 weeks. But for a different product! This company has complaints elsewhere on the internet. Do not do business with them. The product is bogus too. Doesn't work and since they never asked me to return the product, I'm sending one of them to the FDA to see if they are lying about the contents. These people have at least 5 addresses. Their useless phone number is on the bottle.