20 Mar, 2021 → by ClaimboUser22329
Charged 600 for multiple accounts I didn’t have
1
I called to update my billing information and was made aware that I could no longer use the facility until I paid off old accounts that accumulated a bill of over 600.00. When I spoke with the manager he said I had multiple accounts that were open caused from when I took a break and signed back up to the facility. Instead of them continuing my old account they reopened another multiple times so I was charged annual fees and membership fees on multiple accounts for the same person!!! Why should I be charged because they do not have the capability to sign me up under one account!