My name is Denise Seth Hunter and my Reservation # is 5747673 Group ID # is 4315944I am booked on Royal Caribbean Cruise lines for the 2nd of June. I am booked to go to St. Thomas and St. Kitts however we did not receive any notice that our itinerary has changed and that we will not longer be going to ST. Thomas we will be going to Puerto Rico. We found this out on the internet I distinctly remember a very big hurricane hitting that island September 2017 with extensive damage, power is fully restored however there is an extensive problem with Mold. If I wanted to go to Puerto Pico, and get sick, I would have booked a trip there. I have absolutely NO desire to go there! When trying to change my cruise to a more desirable one we found out how much it would cost to do that (losing approx 75% of our fully paid for cruise) even with insurance we purchased. We also found out that our ship, Allure of the Seas, had one broken motor hence they are not using it due to metal chips in the engines oil. So now I know I have a broken ship. Is that safe, what if a storm forms ? do we have enough speed to try and miss it? Will the ship be able to finish the cruise? I then changed my room to something in the middle of the ship and you charged me a $254 more and removed my $450 onboard credit adding insult to injury. We have traveled with you before and are seriously considering NEVER booking with you again if this is how you treat your returning customers. I have no other choices but to continue on this cruise from hell with a broken ship that is sub standard and not in proper working order going to a place I don't want to go. Now what can you do for me to make this right?? I am awaiting your response ASAP preferably before we cruise on the 2nd of June