I have been trying since May2021 to get Vodacom to change banking details for my debit order. Numerous calls , Emails ect and to day 6th August 2021, still not changed, they have the audacity to send me SMS to say that case is now closed. Incompetence is a kind word for them , they do not reply to emails . Been with them since 1997 fed up contract up for renewal , must be crazy to continue with them User's recommendation: Use anothet Cell phone company.