On Saturday May 15th I lost my phone then found it on the service road all smashed up. I need my phone for business right away so I had my phone repaired at UBREAKIFIX that night and picked it up the next day. The cost was $405.92 I called the next day to file the claim and was hung up on by the computer phone tree. Today I called again to open the claim for reimbursement and Stacy at Asurion said there is no way to recoup my funds for the repair.