Picked up load X275824 from a Lowes warehouse on 2/1/21 . Detention over 5hrs and delivered that load to its destination 2/2/21. Paperwork submitted before I left the facility. JB Hunt 360 app shows that all paperwork was submitted. I realized that my Quick Pay status had changed from a time before. I submitted a new form for which JB Hunt requires in order to change back. No change, no emails, nothing. I call and no one ever answers except for a recording advising to leave my name, mc#, load# and ph #. No calls back. JB Hunt is PATHETIC.