7 Nov, 2017 → by ClaimboUser87113
Cannot be trusted
1
I took my 2011 Optima to Century III KIA to have the steering coupler replaced under the extended warranty due to a clicking noise when the wheel was turned. I was told the problem was with the whole column and it needed to be replaced at a cost of $1300. I asked them to please replace the $2.00 coupler to eliminate it as a possible cause. They refused to do so. I took the car to South Hills KIA and they replaced the coupler at no cost. The car is as good as new. Century III obviously tried to gouge me by recommending an unnecessary repair