on sunday may23, 2021 had a flight from denver to las vegas at 200pm the flight was on time until 5mins before 200pm and there was no word from the ticket counter that flight was delayed me and others had to ask what was going on there answer was i think the plane is in colorado springs and is ready to take off but every 20 mins the flight was delayed we were delayed 5 hrs then we sat on tarmack for 40 mins because they needed paper work on the restrooms this was so bad then coming back from las vegas to denver my flight at 230 pm was canceled i got a text on my phone at 930 am and i called no reason was giving and they booked me on a 630 pm flight which was delayed 30 mins this was very bad time that i had you people at southwest need better comunications with customers i feel i should be compensated in some way my address is 1696 s taft ave apt 101 loveland, colorado 80537 william masi