I reserved a room thinking it was the hampton inn. when I realized it was not I tried to cancel immediately. but when you try it gives you an 844 number and then keeps you on hold for hours. I waited 5 hours and no one answered the phone. Then when I went back to the site, there was a different 844 number. don't use this website at all. I tried many times trying to cancel online and it kept giving me a message that it can't be cancelled and to call the number.