The customer service sucks when I call for my toilet at the time she tells me that I should be able to fix this myself then after that tell me that's not cover anyway! than another time I needed a outlet fix the guy came out left without doing anything than I had to get back in touch with them about six or more times and also American Residential Warranty know luck the bottom line in up telling me that I have to come out of pocket one Hundred fifty dollars I DO'NT THINK SO SO absolutely