13 Jul, 2021 → by ClaimboUser436674
Calypso bay smokehouse/phone customer service
1
On July 3rd my wife, two kids and a friend went to Calypso for lunch. I ordered the quarter chicken, I ordered the mac and cheese for the kids and my friend ordered the fried tomato slider. The chicken look like it was boiled, no flavor and super dry, the kids mac and cheese taste like it was left over from a macoroni salad which my 5 year old complained of it tasting gross. My friend said that the tomato slider was gross as well. Our sodas were flat. Very poor quality of food that we barely ate it and spent a total of $53 for it all. I then proceeded to to contact customer service for the complaint. The representative told me to next time try something different in their menu and did not apologize for the poor service or offer reassurance that they will send the complaint to that respected department. They were pretty much pushing me to hang up.