Ordered a card for my granddaughter 3 weeks ago; still waiting. I called customer service and they claimed there was a system failure and it would take up to additional 15 to 25 days before I would received the card. What was crazy about that statement; she said it was mail USPS yesterday. So unless the mail is routed through Siberia and lost in the desert; that statement was a bunch of ***. I will never do business with these folks. If timely service is what you are looking for you might think twice before proceeding. Very dissatisfied New customer.