My bill is past due because I don’t have hours to sit on the phone waiting to speak to customer service. I’ve called several numbers. My account is locked. When I pay you all I’m done. I only order water when I need it I think that’s the problem. I’m so tired of your voice messages. I...
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On multiple occasions our delivery gets missed, it gets rescheduled to Saturday (our company is not open Saturdays). I call in to reschedule and that delivery gets missed, I call in again and they say it will be a week before we get water. So two weeks late and we are out of water! This company sucks...
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My husband and I had water service at our home in CA ad when we moved to NV we cancelled the service shortly after. The equipment and bottles were returned and after months of dealing with their agents we paid the account off. Now, 7 years later, they show back up on my credit report as a...
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I have been a customer of Costco Water Delivery by Sierra Springs for 3-4 years. At first, customer service was great. But in the las year to 18 months the website has changed at least twice blocking my access to web service and it has been extremely difficult to contact CS by phone. The automated scheduling service...
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For 2 years now I have had DS Services delivering my water. for the first year I notice they were giving me purified instead of spring. Eveyrtime I called about this, they said the change had been made. It never was… so fina;lly I decided I was going to have this corrected on way or another. Well,...
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Poor service
People like BUBULIS and KEDA work in the TOP store chain. Their attitude towards buyers, etc., is arrogant, humiliating and terrible. All people are sorted by eye. If these people don't like your job, look for another non-human job.
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