So I had everything set up to install in the new house I'm about to move in to. Had the TV install guy coming as he is hard to get and then they move my appointment by two days so I will be without internet for 4 days. I contacts them and they pretended that the original appointment was never in the computer. SO HOW WOULD I GET A RESCHEDULED APPOINTMENT IF I NEVER HAD AN APPOINTMENT IN THE FIRST PLACE, COX!?!?! I'm tired of this corporate nonsense! Unfortunately, the competitor is not set up at our neighborhood. If I was POTUS I would break up this oligarchy of cable and ISP companies User's recommendation: Get appointments in writing!