Total disappointment! I ordered a watch in October 2020 and was not informed that they did not have the model in stock. After correspondence they asked for a down payment which I sent by bank transfer. I was informed to wait 3 months.After 3 months after I asked what was going on I was informed that I would receive soon. Again correspondence and always on my initiative and in the end they admitted that they could not deliver my order.To this day I am waiting for a refund when their response is that they do not compensate for the mental anguish which caused me and will not reimburse me for the expenses which the bank owes me!In their impudence to this day advertise for sale the watch model I wanted and even though I commented to them then I was told it would be updated and the refund could not be sent because of "strong winds" in their environment ?!AuthenticWatches' answers are always very polite but they are empty and unreliable! I'm still waiting to get my money! At least!