Company refuses to honor there product phone should have been replaced with a new phone all the phones that was given me didn't work. And I'm paying for a new phone.. as we speak I'm waiting for a other refurbished phone that I'm paying 1300 for. I took the phone back in plenty of time for them to swap the phone for a new one. Instead I'm going from person to place with no help or concerns User's recommendation: Wait and purchase a used or refurbished phone. It's not worth the money.