I ordered a safe on staples.ca and no key came with it so its useless I contacted customer service they said they would refund my Money and send a return label in the mail as I dont have a printer its been over a month and still hasnt been resolved its ridiculous dont buy anything on staples.ca there customer service is terrible and products online are garbage its extremely pissed off and want my money I paid over 100$ for it to sit as a paper weight User's recommendation: Don’t buy safe on staples.ca they come with no keys and they won’t refund your money.