I ordered a petite frosted wig. I'm a small person and the wig they sent is no way petite. (So excessively large I can grab a handful of extra material at the back of my head.) Got a large unfrosted wig about 3 weeks later. Ad states a refund if contacted within 7 days of delivery. I contacted them the same day of delivery. Denied refund and refused to give me refund address. Stay away from Wigsis.