I have a contract with them since last year november. I have a debit on the account for the last day of every month because my salary date is the 25th but when da 25th falls on a weekend autopage takes the money the friday and our salary isnt in then so anyways I make payment on my aacount every month the 25th ready when I get paid. This month was no different I made payment on thursdy already which was the 25th but as usual I left my rent money in my bank account because its also due the last day of the month so today I want to go and draw my rent money and to mu surprise autopage debited my bank account as well. Because of this debit my rent money is now short and even if they do refund the money it will still be short because of the bank charges. I went to the store closest to me which is zevenwagcht mall and to my surprise the store is no longer there. I also worked for a cellular network before so I more or less know how things work I do know that debit details are sent to the bank before tje time but it has never happen before and wasnt it the consultants job in store to tell me that the debit order is already pending then I wouldnt have made any payment at all like the first month. This service provider is extremely unproffessional. What makes me more angry is the service at the call center. I try phoning and after the long wait for a consultant get disconnected all the time. When I finally get to a consultant I explain the situation and also explain because of the long wait my air time is almost up if he could please call me back if the line is disconnected and when the line disconnects he doesnt call back how the hell is that service at all the service is horrible I feel like going to the newspaper with them because whwn they need you to take out a contract they are very nice and when you request a call back they call you back the exact time you requested but once you have the damn contract they dont give a damn about you.