21 Jun, 2021 → by ClaimboUser264282
Being stranded by Manager

1

I was communicating all week 6/13/20210-6/18/2021 with the manager in Conyers, GA, He specified he will come pick me up from Alpharetta, GA 43 miles from his dealership for me to purchase a Jeep from him. He had his salesman Lavell to come pick me up on Friday 6/18/2021 @3:30pm once we arrived back at the dealership in Conyers I didn't see any vehicles that we had talked about prior, the one jeep that was there it was said it didn't pass the emissions so that one couldn't be sold . He had me test drive several other vehicles that didn't fit my frame. The manager Will then told me he had other SUV's at another location in Stone Mountain GA, so he had the salesman Lavell take me to the other location, I test drove a jeep Liberty that i liked but heard noise coming from the transmission, I explained to him id like my mechanic to come look at it in the morning first before me driving it off the lot. Talking with the salesman and Will. The sales man asked me to get in the jeep and he proceeded to drive back to the Conyers location, i asked why are we going back the way because its totally out of the direction of my house, Lavell stated the manager Will wanted him to bring me and the Jeep back to him so he could look at it . While driving back the Jeep started acting funny and the transmission started slipping and jerking. Once arriving back to Conyers 9pm I explained to the salesman and Will I'm tired and I'm not even sure I want to buy a vehicle at all at this point because its taking forever to do anything at all. Will said the 43 mile ride he gave me was a one time deal and I have to find my own way back home !! When I told him that's not good business he proceeded to call the police because I didn't move from the chair that I was sitting in. Me and him got into a heated exchange of words and the other customers and sales people started trying to calm us down, finally one of the sales men Stan offered to take me back to where I was picked up from, as the police pulled up I explained the situation on what transpired just to make sure nothing was said that didn't happen, officer Connell replied that's terrible business to leave someone stranded 43 miles away after you picked them up. I have everything on audio from the incident
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of American Car Center you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.