I don't even know where to begin, other than the only way we were able to get our money back was to file both a claim with Paypal and our credit card company. With that said---Wade still owes us over $200 from a balance I had on my Paypal account that Paypal would not refund. Thankfully our credit card company won the case as we would have been out well over a thousand dollars. Wade did send us a table we ordered (late by the way and his lack of communication was anything but professional), it was damaged so I did not receive the order. After the freight company shipped it directly back to him I didn't hear a peep from him. After several emails were sent without a response from him I reached out to Etsy (where I initially made contact with Wade) and Paypal to file a claim. After weeks of the claim process, Wade then chose to reach out to me. We gave him the benefit of the doubt and allowed him to send the repaired table back to us. When it arrived the Driver of the freight company asked me to take a look at the table before he pulled it off the truck, because once AGAIN it was damaged. Throughout this process, we asked Wade directly to refund us our money on several occasions and he ignored our requests. I would highly recommend NOT using Wade. He clearly doesn't have a commitment to his customers, his craftsmanship is nothing to write home about and he's a fraud. Oh, and the fact that this took over 7 months to resolve after I was promised a good quality table in 5 weeks. Totally unacceptable.