11 Feb, 2019 → by ClaimboUser685765
Battery Warranty not honored
1
I purchased a Die Hard Battery which was sold to me at a price of $125.99. Battery was defective and was swapped a year later, a month after was swapped again. Currently went once again because the battery is BAD and because the original receipt was passed the warranty i can not be honored the battery swap because the battery warranty is only good for the first battery not when the other battery which are SUPPOSEDLY brand new get exchanged. After 2 HRS of back and forth speaking with the agent i realized the MANAGER was the whole time listening to the back and forth and not once did he decide to take matters into his own hand not offering a solution . When purchasing at Sears make sure you read between the lines or just not give them the business at all.