Hi i bought basics Large size from manik bag sinhgad pune branch as per convinced by salesperson but it dose not fit .So come to replace that product for XL size.but manager whos name is Rehman was not allowing to replace with giving unnecessary and in valid reasons like dust, might used etc.He was very arrogant and rude.He has dont how to deal with customer anyway.Retail business doesn't allow this type of service and behavior.Take action on this matter as early as possible.If you didn't respond this i have to complain to customer court . Wait for your action.This in not about money but the service by you.