More Contact Info

Toll-Free Number:

(800) 972-7447

Customer Service:

(800) 596-0447

(800) 475-5735

Company Address

CheapCruises Com

1906 Valley Wood Way

Lake Mary,

United States

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Complaints & Reviews — CheapCruises.com

23 Feb, 2024

Unkept promises of 100% refund

My husband and I decided to book a cruise on the Gulf of Mexico. There were good price offers on the website and we bought the trip 2 months before it started. At the same time, we were not sure that everything would work out and my husband would be able to take a vacation from his... Read more➤

Cruises and Ships

2 Aug, 2021

Non-refundable processing fees

A lot of people are dealing with cruise line cancellations. My latest cancellation was with MSC due to a scheduling change on their part. MSC finally agreed to refund the cancelled cruise 30 to 60 days from now after waiting 2 months to be able to request a refund. Cheap Cruises however will not refund the processing... Read more➤

Cruises and Ships

16 Nov, 2020

Cruise cancel because of th epandemic no refund

Booked a cruise before the pandemic, the cruise was cancelled because of the situation, hey refused to give me a refund, charging me all kinds of fees and penalties never again booking here. Scammers!

Cruises and Ships

28 Apr, 2020

Almost 2 months no refund yet…

My cruise was canceled by MSC booked via cheap cruises. I elected the refund. Almost 2 months later I’m STILL waiting. User’s recommendation: Book direct with cruise line.

Cruises and Ships

14 Mar, 2020

Cancel cruise reservation

I have been calling for a week to cancel my reservation and my upcoming payment….. at Walmart and have not been able to get through

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