3 Jun, 2021 → by ClaimboUser199578
Balance error, duplicate transactions
2
I posted in my Mastercard Virtual (5447 68** ****9188) USD 980. I made 2 purchases through the internet: www.mercadolibre.com.ar and they are duplicate in my statement. Even though in this attached statement the balance appear as: 426.37 (this is correct) in the web page appear as - 75.35 and I cannot use the card because my payments are rejected. I have already claim mercadolibre.com.ar but they told me they sent the correct transactions. I ask you to review this case and correct the balance in order I can use my card. Thank you. Andrea