17 Oct, 2019 → by ClaimboUser305792
Baja Rectangular storage cocktail table wheels failed/broke/subpar quality

1

So, we purchased this hammary cocktail table from Baer’s furniture with an extended warranty on all the furniture purchased. My husband moved the cocktail table across the floor, the wheel collapsed, ball bearings spilled out and the table dropped. My husband turned the table on its side, moved another wheel by hand and that one came loose and fell off. He then evaluated the situation to possibly repair it himself, he went to the garage to grab a couple tools. Attempts were made, he threw up his hands, said these wheels are garbage (I’ll spare you the language used), told me to handle it and walked away. I have been going back and forth with Baer’s warranty service by email because that is the only way they communicate...by email...kill me now.... I have gotten nowhere. I am now online looking for a phone number or email address for customer service to try to get replacement wheels from the Hammary website; however, it appears this company does not have a phone number, customer service or an email address???? This purchase I made three years ago from Baer’s will be the last purchase I EVER make from Baer’s or unknowingly from Hammary.
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