After confirming a $49.00 cleaning with the main office scheduling of my entire one bedroom apartment the guy showed up and tried to do a test. I told him that I did not need a test and that the dirt was only from regular traffic and that I do not have any stains other than from walking back and forth from regular wear on the carpet. He then tried to up charge me on a $700.00 special chemical treatment and I refused and he then tried to sell me a $300.00 job to no avail I refused. I expressed firmly that I only want the $49.00 as falsely advertised. He told me that he would not do it for $49.00 and that he had to at least charge me an additional $25.00 to clean the hallways to my surprise. I gave in and let him do it given that I really wanted my carpet cleaned. After starting the job he was finished in ten minutes which I thought was fast and weird self conscientiously in the back of my mind at the time but I let it go. The next day after it dried I could see the very dirty streaks of the areas of which he did not hit at all with his machine through out the entire apartment. It was a horrible job with clean streaks along with the dirty streaks right next to one another. I called the so called complaints department and sent her the photos which was clear proof of my complaint and spoke to a lady called Sima, which is probably not her real name. She ignored the pics and was faulting me for refusing the $700.00 job and told me to do what I have to do and that they were not refunding my money nor coming back to actually clean my carpet. The receipt does not have an actual address nor is there an address for them on the internet. This company should be put out of business and jailed for theft, DO NOT HIRE THEM, I can not stress this enough. I only wish that I had checked them out before I lost my $75.00. Please do not make the same mistake.