7 Sep, 2021 → by ClaimboUser622988
bad Jeep Grand Chjerrokee service repairs
1
Scranton Dodge in Pennsylvania has not addressed issues when brought in for service. It started when I received a letter stating a recall on our bad dash leather curling. I have on each visit brought it up. The car is returned after annual service with "oh, that was not listed as an issue." Now they say it is too late. The recall has expired? (Did not now recalls expire). Secondly is the engine light has remained on after services. Thus the remote start will not work. I have addressed this each time too with the same response. Finally, the passenger window not working well was requested to be repaired this last time (which really set me to complain along with the dash and light problem). Again the same response for why it was not addressed. This is our daily driver and my wife relies on its security heavily. I hate losing it for longer than the required time only to find issues not listed on the paperwork given to mechanics. foss.[protected]@gmail.com