Purchased my second set of hearing aids on May 9th 2019. The left won was fine the one in the right ear had to be sent back shortly after purchase. After waiting two and a half weeks to get it back it worked for a short time had to be sent back again. Once again I waited another two and half weeks to get it back. The third time I sent it back they told me it was no longer under warranty Three times I called them about it and could not get any satisfaction from anyone. This is awful company. User's recommendation: beware beware beware.