The Consumer Cellular tech at the Target store in Gilbert, AZ was arrogant, unfriendly, and reluctant to help. I wanted to get my email transferred to my new phone. I didn't know my MS password or account number. She gave me an MS phone number to call - I called. Long story short. After over an hour, I asked to see the store manager manager. Finally, she became more helpful. User's recommendation: Do not go to Gilbert, AZ., Target (3931 S. Gilbert Rd) for assistance.